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Welcome to wiggle customer services

Need an answer instantly? You'll find the solution below.

Our most popular questions

	30-Day Test Ride Buy any bike from Wiggle to benefit from a full 30-day risk free test.
	7-Day Test Ride Ride for a week, if you are not satisfied, send it back!
	About Wiggle.co.uk Who we are and where we've come from
	Affiliates & Partners Programme Earn Up to 4% on all orders from Wiggle.co.uk
	AOL Users Information for AOL Users
	Awards We pride ourselves in offering the very best service.
	BFPO Address Guide How to enter BFPO Addresses
	Bike & Frame Delivery How they are delivered, including locations and price
	Bike Priority Delivery Order before noon and get your bike next day!
	Bike Size Guide How do you choose the correct size bike?
	Charity Partnerships Earn money for charity via Wiggle.co.uk links on your site
	Competitions Win fantastic prizes with Wiggle.co.uk!
	Contact us The best way to contact us & what to do if you have any complaints.
	Cycle to Work Scheme Save up to 50% off bikes!
	Deliveries Where and how wiggle deliver.
	Finance Buy it now with our Classic Credit option
	Free delivery FREE delivery on most orders including bikes!
	International delivery We despatch to over 70 countries worldwide.
	ISIS & IDIS Accredited Your assurance when shopping online
	Jobs at Wiggle Find out about current job vacancies.
	Leave a great review How to leave a great review and video review

	My account Account info, lost passwords & eNewsletter settings.
	Ordering How to order, despatch times & delivery info.
	Ordering from Germany Important information for orders being delivered to Germany.
	Ordering from Japan Important information for orders being delivered to Japan.
	Payment Options Pay via bank card, PayPal or finance.
	PayPal at wiggle How does it work? What about returns?
	Personal discount 5% off, 12% off... How personal discount works.
	Priority despatch Important Information About Priority Despatch.
	Privacy Policy The Wiggle Privacy Policy
	Ready 2 Ride Bikes fully checked & assembled before despatch will arrive ready to ride.
	Returns procedure How to return & swap items.
	Secure shopping How and what we do to keep your details safe.
	Special Offers Special offers and promotions on the wiggle site
	Terms and Conditions Important information regarding shopping at Wiggle
	Videos Product and Brand Videos
	Wiggle & The WEEE Regulations Helping to recycle your electrical equipment
	Wiggle guarantee Warranty support, personal security and peace of mind.
	Wiggle Social Media Stay up to date with one of Wiggle's Social Medias
	Wiggle Testimonials What customers have said about us
	Wiggle Vouchers & Wiggle Voucher Codes How you use them and give them to others.

Free Delivery to Over 70 Countries Worldwide

Wiggle gives you FREE UK DELIVERY and can also offer FREE INTERNATIONAL DELIVERY depending on the total value of your order. To find out if you qualify for free delivery on bikes click here.

Important customer information

Wiggle Gold & Platinum Customers!
• Gold Customers get 5% off every order if they've spent over £100 in the previous year.
• Platinum Customers get 12% off if they've spent over £500 in the last 365 days.
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Get 10% Cashback for your Club or Team!
• see more details

Wiggle Is Guaranteed Secure

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Need Help?
• if you would like help or advice about anything on wiggle, check our FAQ or email sales@wiggle.co.uk.
We aim to respond within 24 working hours.

Postage & delivery information


UK Priority despatch only £3.99 Bike Delivery free for most of the UK see more details	Free Delivery available to most of the UK Upgrade to Priority Despatch for £3.99 see more details	International delivery available to over 70 countries Worldwide! Free delivery available, minimum spend applies see more details	Wiggle is officially the UKs #1 online bike shop! In the Hitwise UK 'Sports - Cycling' industry based on number of visits.
Order before 2pm (Mon-Fri) for same day despatch on goods in stock - see more details

Wiggle Ltd. 3 Optima, Northarbour Spur
Portsmouth, Hampshire, United Kingdom, PO6 3TU
Company No: 2667809
VAT No: 884 2571 94
There are no facilities for customer collections at this address.
Executive Directors: Humphrey Michael Cobbold, Paul James Bolwell and Andreas Panteli